Client Support Center

Client Support Center

BioVantra's Client Support Center is staffed by highly trained professionals prepared to respond to all general client needs. Our client support representatives ensure clients have prompt answers to questions or concerns regarding all aspects of preparing and transporting specimens, testing, reporting, and laboratory service functions. This may include information on specimen requirements, turn around times, patient test results, test change requests, and requests for supplies. Additionally, client support representatives may direct client inquiries to a technical or medical expert as necessary.

Client support representatives are available Monday through Friday, 8:00 AM to 5:00 PM EST to address your needs.

Toll Free: (866) 301-0960
Fax: (352) 671-2737
Email: Client Support